Saturday, May 16, 2020

S. Truett Cathy Character in Leadership - Free Essay Example

Sample details Pages: 7 Words: 2241 Downloads: 2 Date added: 2017/09/20 Category Education Essay Type Argumentative essay Tags: Character Essay Leadership Essay Did you like this example? NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: Jeffrey L Boyer THIS FORM MUST BE COMPLETELY FILLED IN Please Follow These Procedures: If requested by your mentor, use an assignment cover sheet as the first page of the word processor file. Use â€Å"headers† to indicate your course code, assignment number, and your name on each page of the assignment/homework including this assignment cover sheet. . Keep a Photocopy or Electronic Copy Of Your Assignments: You may need to re-submit assignments if your mentor has indicated that you may or must do so. Academic Integrity: All work submitted in each course must be the Learner’s own. This includes all assignments, exams, term papers, and other projects required by the faculty mentor. The knowing submission of another persons work represented as that of the Learner’s without properly citing the source of the work will be considered plagiarism and will result in an unsatisfactory grade for the work sub mitted or for the entire course, and may result in academic dismissal. OM5015 Dr. Jean Perlman Organizational Behavior Assignment 6 Faculty Use Only Character and Its Influence in Leadership Jeffrey L. Boyer Dr. Jean Perlman North Central University August 5, 2010 Abstract S. Truett Cathy (Truett Cathy) is the founder and CEO of Chick-fil-A, Inc. that currently operates as the second largest quick-serve chicken restaurant in the United States. The goal of this paper is to bring to light the influence, effectiveness and most importantly the character of one of the most endearing CEO’s in the United States. The paper provides a detailed overview of Mr. Cathy’s achievements in business, and provides a personal perspective from Mr. Cathy what he felt were the most important principles for developing a great business. A review of Truett Cathy’s character traits results in a discussion of some of the most important traits in correlation to his success such as, i ntegrity, selflessness, high moral character and others. An examination of charisma and character is also found in the paper with a comparison in leadership characteristics of Mr. Cathy to that of Jack Welsh, former CEO of General Electric. The paper concludes with a short summation of how Mr. Cathy’s leadership principles could influence one’s leadership decisions moving forward. S. Truett Cathy: An Introduction S. Truett Cathy (Truett Cathy) is founder and chairman of Chick-fil-A, Inc. Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, the restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta, GA with the company growing to the second-largest quick-service chicken restaurant chain in the United States based on annual sales. â€Å"Cathy†. n. d. pa ra. 2) Truett Cathy is widely known as one of the most endearing and selfless entrepreneurs in business. Often described as the man who â€Å"invented the chicken sandwich†Ã¢â‚¬ ¦ Mr. Cathy would more rather be known to the world for his satisfaction and sense of obligation to the community and its young people. (â€Å"Cathy† n. d. para. 4) Today Chick-fil-A is one of the most popular fast food restaurants, and the principles of the founder are not simply acknowledged, but rather it seams endeared by the employees and the patrons of the restaurant. Truett Cathy built his life and business based on hard work, humility and biblical principles. Based on these principles, all of Chick-fil-A’s restaurants operate with a ‘closed on Sunday’ policy, without exception (â€Å"Cathy. n. d. para. 8) Mr. Cathy adopted this principle at the risk of company profits, but Mr. Cathy wanted to set an example for his employees that family comes before profits. Interes tingly enough one of Mr. Cathy’s favorite quotes comes from the book of Proverbs, which says, â€Å"A good name is rather to be chosen than great riches, and loving favor rather than silver and gold†. Mr. Cathy’s passion for young people has translated significantly to corporate Chick-fil-A, which has now given more than $25 million in scholarships to its employees since 1973. Truett Cathy is one of the most decorated philanthropists in America today. S. Truett Cathy: Reasons for Admiration Growing up in central Pennsylvania in the 90’s did not provide a personal opportunity to see the impact of the Chick-fil-A franchise, but after moving to Lynchburg, VA it was quickly noticed that the food chain was uniquely different than its competitors in the burger industry, excluding the obvious product selection. When visiting a chick-fil-A it would be noticed that the workforce seems to have a joy about their work†¦ trained to use the phrase, â€Å"it ’s my pleasure to serve you† the employees not only make you feel welcome, but rather to make your dining experience a great time. Every Chick-fil-A restaurant personally visited has provided a wait staff in the dining area with a friendly smile asking if they may take your trash for you, or even refill the coffee you purchased while taking exact instructions to how you would like your drink prepared. Where did this come from? Is this just a clever ploy by management, or is the principle of being a servant to others being engrained into the culture of the restaurant by its founder? The answer lies in Truett Cathy’s Five-step recipe for success: 1. Climb with Care and Confidence 2. Create a â€Å"Loyalty Effect† 3. Never Lose a Customer 4. Put Principles and People ahead of Profits 5. Closed on Sunday (â€Å"Cathy†. n. d. Five-step Recipe. ) When visiting Truett Cathy’s personal website you will see the principles in life for which he guard s so dearly. As part of Mr. Cathy’s â€Å"Five-Step Recipe for Business† he is quoted as saying, â€Å"I have found that the most effective way of promoting my business didn’t cost me anything but a little kindness to my customers†. (S. Truett Cathy. n. d. ) As a visionary Mr. Cathy possesses all the traits of a great leader and entrepreneur, but the humanitarian side of this fine gentleman is stamped all over the business processes of his organization. Mr. Cathy’s personal sense of serving others alludes to what can be considered some of the most important character traits desired in leadership. One of the first traits noticed of Mr. Cathy is a compelling sense of modesty and humility. Reasons as to why modesty/humility are important in leadership is supported by Jim Collins (2001), author of the book â€Å"Good to Great†, who submits that many of the best CEO’s in American business operate their companies with an extraordinary sense of humility and modesty. Collins (2001) would argue that humility creates a sense of approachability for those who are following, and allows for open, creative discussion about business processes and ideas. Protecting the vision and name of Chick-fil-A is evident by Mr. Cathy’s business practices, writings and observable character. It is easily understood by corporate practices that Truett Cathy values high ethical and moral standards. The importance of these traits are important not only in creating a trust within a leadership team, but as a key determinant of protecting business interests against corruption and ultimate business failure. Maguad and Krone (2009) would concur with this belief when they wrote, â€Å"the moral leader is more than a person who is conditioned to follow rules or policies. Moral leadership is what one is, as opposed to what one does. ‘What one is’ flows directly from the values he or she possesses† (p. 09) Finally, of all the traits that Mr. Cathy possesses†¦ selflessness seems to be one of the most important to him. Recorded in Mr. Cathy’s five-step recipe for business success he writes, I’d like to be remembered as one who kept my priorities in the right order. We live in a changing world, but we need to be reminded that the important things have not changed. I have always encouraged my restaurant operators and team members to give back to the local community. We should be about more than just selling chicken; we should be a part of our customer’s lives and the communities in which we serve. Selflessness is one of the most endearing personality traits that one can have. It creates an endearment to the one who possesses it and manifests itself though generosity, the willingness to put others needs in front of your own along with the willingness and joy to serve others. It’s a personal belief that the greatest leaders are those who are willing to serve. In rela tion to selflessness, Charles Goodyear once wrote, Life should not be estimated exclusively by the standard of dollars and cents. I am not disposed to complain that I have planted and others have gathered the fruits. A man has cause for regret only when he sows and no one reaps. (n. d) Charisma vs. Character In preparing for this research paper, the initial leader of choice with regards to inspiration was to be Jack Welch, former CEO of General Electric. Even as popular and admirable that Mr. Welch may be, there were many studies of his leadership traits which pointed out that his strengths in leadership were that of charisma and not those of character. Jack Welch took General Electric (GE) to profit heights it had not seen before, but his leadership many times took the approach that people were expendable much sooner than corporate profits. As a result Jack Welch was perceived by many to not care about what happened to individuals around him so as long as corporate goals were being met. In a study by Sankar (2003), which studied the difference between charisma and character, the author states that charisma, Focuses on personality attributes such as dynamism, style, image, inspiration, symbolic behaviors, impression management, emotional intelligence, extroverted style, self-confidence, etc†¦ but that charismatic leadership may occasionally be more personalized in nature where the leader is self-serving, self-aggrandizing, and exploitative of others. p. 46) Mr. Welch was certainly one of the greatest CEO’s in American history, but it could be debatable that his leadership skills were more of charisma than of character. This begs the question as to whether he should be admired as a great leader if business outcomes were more important that those who served at GE. Character, in contrast to charisma, is viewed by Sankar (2003) as a leader’s moral center which influences his/her vision, goals, self-concept, work ethic, attitude, etc. p. 48 ) Sankar (2003) spends a great deal of time in his research pointing out the significance of integrity with relation to those who have high character. (p. 48) Sankar (2003) defines integrity as a â€Å"state of soundness of and adherence to moral principle† (p. 48). Mr. Sankar (2003) when speaking to the importance of character and its role in business leadership states, The leader plays a critical role in the propagation of an ethical culture within his/her organization. In view of ethical-moral crisis in many occupations it can be deduced that this crisis is indicative of the absence of moral leadership in these organizations†¦ The leader’s character is a strategic source of power for infusing the culture of his/her organization with a code of ethics, moral vision, imagination, and courage. Leadership excellence cannot be evaluated without an assessment of the leader’s character. (Sankar, 2003, p. 55) With regards to Truett Cathy and his qualities as a leader, he can be admired for many leadership traits such as being confident, inspiring, a great motivator and recruiter†¦ however Mr. Cathy seems by all accounts to be a man of great integrity and character which can be argued to far outweigh all other personality traits. Truett Cathy understands the value of â€Å"worthy leadership† which is defined by Thompson, Grahek, Phillips and Fay (2008) as having, â€Å"the ability to guide, direct or influence people in a way that has great merit, character and value† (p. 366). In relation to personal leadership, a detailed study of the life of Mr. Cathy will inspire me to keep life and leadership in perspective. It will be a personal goal in all levels of leadership to truly put principles and people ahead of profits. Regardless of profits and performance, this will provide a sense of accomplishment at the end of life that will far outweigh short-term gains at the cost of others. Clark M, Payne R. Character-Based Determinants of Trust in Leaders. Risk Analysis: An International Journal [serial online]. October 2006;26(5):1161-1173. Available from: Business Source Premier, Ipswich, MA. Accessed August 3, 2010. References: Collins, J. C. (2001). Good to great: Why some companies make the leapand others dont. New York, NY: HarperBusiness. Kathy, S. Truett. (n. d. ). Retrieved from https://www. ruettcathy. com/default. asp Maguad, B. , Krone, R. (2009). Ethics and moral leadership: Quality linkages. Total Quality Management Business Excellence, 20(2), 209-222. doi:10. 1080/14783360802623043. Maguad, B. , Krone, R. (2009). Ethics and moral leadership: Quality linkages. Total Quality Management Business Excellence, 20(2), 209-222. doi:10. 1080/14783360802623043. Maxwell, John C. (2002). The 17 Essential Qualities of a Team Player. Nashville, TN: Thomas Nelson Inc. Maxwell, John C. (2002). Leadership 101. Nashville, TN: Thomas Nelson Inc. Robbins, S. P. , Judge, T. A. 2009)    Organizationa l behavior, Upper Saddle River, NJ:    Prentice Hall. ISBN: 9780136007173 Robbins, S. P. , Judge, T. A. (2009)    Organizational behavior,    Upper Saddle River, NJ:    Prentice Hall. ISBN: 9780136007173 Sankar, Y. (2003). Character not charisma is the critical measure of leadership excellence. Journal of Leadership Organizational Studies, 9(4), 45-55. doi:10. 1177/107179190300900404. Thompson, A. , Grahek, M. , Phillips, R. , Fay, C. (2008). The search for worthy leadership. Consulting Psychology Journal: Practice and Research, 60(4), 366-382. doi:10. 1037/1065-9293. 60. 4. 366. Don’t waste time! Our writers will create an original "S. Truett Cathy: Character in Leadership" essay for you Create order

Wednesday, May 6, 2020

Reflection On Classical Theory - 1963 Words

Classic Theories Reflection Shawn Strebel Northcentral University Assimilation, Accommodation, and Schemas Piaget’s theories about assimilation and accommodation said that assimilation is related to the existing structures in the mind and incorporates the abstract properties of our actions on different objects around us (Beilin, 1994). Whereas in accommodation the mind modifies existing structures to the varying properties of objects around us (Beilin, 1994). Now if we take a look at the stages that Virginia Satir gave to us we can see that Piaget’s theories of assimilation and accommodation are the same thing as Satir’s stage one and stage two. In stage one this is what would be assimilation but now is when†¦show more content†¦I was able to look at each of their theories from a different perspective and making each of their theories on developmental transitions seem more real and I could break each of them down easier to find exactly what stage the person could be in. Satir had a great way of explaining things that I understood right away so that it was not to over simplistic or over complicated. The way she explained the stages was perfect for anyone to understand. Epistemological Lens By understanding Bateson’s notion of an Epistemological lens it can make me a better therapist by making me learn and understand that each person that comes into my office is living in their own world with their own problems. Some problems will be similar to mine some will be far different from my problems and yet each of them is still in need of the same but yet unique help. As Bateson explained there are going to be two different types of problems, one is people trying to figure out what type of world they are living in, the second problem that we know the world we live in but we are trying to find the creatures that live in this world (Bateson, 1992). What this is telling me is that some people will be having a hard time figuring out what they are going to be doing in life, their direction, they feel lost. The second problem is, the people in their lives are leading them in the wrong direction, they are no longer there for them, the people in their live s have changed in a way that they noShow MoreRelatedClassical Managment1274 Words   |  6 Pagesfrom the â€Å"classical approaches to management†. The second question will cover the challenges contemporary managers face in 2013 compared to managers in the era of the classical approaches and the third question will be around comparing and contrasting bureaucratic management to a style of management I have been faced with. This discussion will pay particular attention to Frederick Taylor’s scientific approach to management. 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Borowik begins the article by talking about how the views on religion were diverse due to the fast-changing society in the secondRead MoreImages of Organization, Chapters 1 and 2 Critical Anaylsis1271 Words   |  6 PagesReflection Journal #1 1 Reflection Journal #1 From the reading, Images of Organization Chapters 1 amp; 2 Reflection Journal #1 Chapters 1 amp; 2 In the first two chapters of Images of Organization, the author, Gareth Morgan defines the theory of metaphor and how it is applied to organization. He challenges the reader to examine metaphor as a tool that is used to understand and recognize organization (Morgan, 1998, p. 5). He also cautions against perceptual distortions and biasRead MorePolicy Review And The Lucas Criticisms Essay919 Words   |  4 Pagesin the change of the economy. 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Tuesday, May 5, 2020

Australian Corporate Law

Question: You are required to write a research essay addressing all of following points: W ho are directors of company? W hat are their duties of directors under Australia Corporation Law? Give a short history of the evolution of directors duties and responsibilities. Please enumerate their duties and responsibilities today. Are their duties the same in proprietary companies and public companies? Explain the consequences should directors contravene the law and the remedies available. W hat do you see in the future direction of directors duties in Australia? Please cite relevant case law and the statutes in your answer and provideproper references. Answer: Introduction According to the Section 201B of the Australia Corporation Act, an individual may be appointed as a director if he/she has completed the age of 18 years and by the permission granted by ASIC under section 206F. The director is regarded as the back-bone of the company. It is the duty of the director to act for the welfare of the company with honesty, care, diligence, and goodwill. In this topic, we will discuss the duties and obligations of the director under the Corporation Act of Australia and the qualities in the directors to be perceived in future. Discussion Director of the company should complete 18 years of age. It is compulsory for the director to reside in Australia only if he/she is the only director of the company. It is not mandatory for all the directors to reside in Australia if one of them is already residing in the Continent(Purcell Loftus, 2007). To hold the position of the director, a written consent of the person who wants to be the director must be provided to the company which must be further notified to the ASIC for his/her appointment (Cole, 2012). In specific conditions, the duties and obligations of a director are imposed to a specific person by the Corporations Act. He/she is not the formal director of the company, but has all the rights to give instructions to the formally appointed directors. However, a person can also be prohibited by the court and ASIC from being a director or to be a member of the management of the company in specific cases, for example, if he or she is guilty of breaching the Corporation Act (Baxt, 2005). According to the Section 5 of the Australia Corporation Act 2001, the permission of court is essential for a person to hold the position of a director if he/she has been convicted for offences or is unable to pay their dues. According to the Section 9 and also under several other sections of the act, a director must inform the company regarding his/her resignation by a written notice or he/she may notify the resignation to the ASIC (Marshall Ramsay, 2012). If he/she fails, it is the duty of the company to notify ASIC about the resignation of the director. Section 5.3 of the act states the duties and liabilities of the directors. The director of a company is issued a wide range of duties under the Corporation Act. The most important duty of the director is to act in trust, loyalty and reliance. It is the duty of the director to work for the welfare of the company and to consider best for the company (Redmond, 2012). The director must implement concern and carefulness. It is the duty of the director to prevent the trade of the company when it is unable to pay its debt. The director has to report the liquidator about the affairs of the company in the cases when the company is wound up. For example, director may help the liquidator by providing him/her the records or the data when the company is wound up (Anderson, 2009). If the director is found guilty of contravening the act and fails to perform their duties, it will be considered as a criminal offence and he/she will be liable with a penalty of $200,000 or the imprisonment of upto 5 years or both. He/she may also be in breach of civil penalty provision and may be ordered by the court to pay upto $200,000 to the Commonwealth. He/she might be held personally liable to compensate the company or the others also for the damage or loss to the company. He/she may also be prohibited by the law from managing the company(Deloitte, 2013). Section 180 and several other sections of the act states that the duties and obligations of the director continue to exist even after the failure of the registration of the company. The general duties of the directors are kept under Section 180 to Section 187 of the Corporation Act. Section 180(1) refers to the care and diligence by the director which comes under civil obligation (Langford et al., 2015). It is expected from the director of a corporation to exercise their powers and discharge their duties with lot of care and attentiveness which is expected from a reasonable person if they were in the similar conditions and had occupied the similar position (Lowry, 2009). Section 180(2) states that a director must fulfill the requirements of subsection (1) as well as their duties in accordance to the common law and in equity, in respect of the business judgment if they make the decisions in good faith and purpose. The director must not fulfill personal interest while taking decisions for the company and should act in the favor of the company. Section 180(3) describes the business judgment as the decision to take action or not in the matters related to the business operations of the company. Section 181 states 'act in good faith' as the civil obligation of the directors. Subsection (1) binds the directors to act in good faith and for a proper reason while exercising their powers and discharging their duties and he/she should work for the welfare and best interest of the company. Section 181(2) states that a director who contravenes the clauses of the subsection (1) will be in breach of this subsection also. Section 182 of the Corporation act states that a director must not make improper use of his position for unfair purposes. Subsection (1) mandates the directors not to take benefit of their position to gain some advantages for them or for others. They are prohibited to use their position to cause disadvantage to the corporation. Section 183 prohibits the directors for improper use of the information. Subsection (1) specifies that the information obtained by the directors should not be used to solve illegitimate purposes of themselves or for others and must not cause harm to the company itself(Corporate Law Economic Reform Program, 1997). Section 184 of the act holds the director liable, if he/she contravenes the clauses of good faith, use of position, and the use of information, of criminal offences. Subsection (1) holds the directors liable of criminal offence if they are irresponsible, purposely corrupt, and fail to discharge their duties in good faith and purpose for the welfare of the company. Subsection (2) states that the directors are held liable of criminal offence, if they use their position for the improper purposes and act dishonestly with the intention to gain direct or indirect profit for themselves or for others. The directors are contravening the law if they are irresponsible towards their position to gain direct or indirect advantage for themselves or others. Subsection(3) states that director will be held liable under criminal offence if he/she misuses the information kept with him/her for the benefit of himself/herself or others either intentionally or carelessly. Section 185 of the act subscribes the interaction of the clauses of sections 180 to 184 with other laws. Paragraph (a) explains that all the duties and liabilities mentioned in the sections 180 to 184 will be in effect for the persons as their office or employment is related to the corporation act. It does not prevent the initiation of the civil proceedings in case of breach of a duty or a liability referred to in the paragraph (a). The duties of the directors are same whether in subsidiary company or public company. These are the general guidelines to be followed by the directors, officers, and the employees as well. Although section 187 of the Australia Corporation Act permits the director to act in good faith and for the good will of the subsidiary as well. A director of a corporation is supposed to be a wholly-owned subsidiary of a body corporate. It is expected from him to work honestly and for the welfare of the subsidiary if the constitution of the subsidiary provides the authority to the director to take actions in good faith and for the best interest of the holding company. The director must act in good faith and for the interest of the subsidiary, if the subsidiary is not bankrupt during the director's tenure and prevented from being bankrupt due to the director's act. In Australia, we should reorganize some of the checks and balances provided by our law to sustain honesty, skill, care, and diligence on the part of the directors who govern the companies for the welfare of the share holders, employees as well as for the society(Kirby, 1998). In future, it will be essential for the directors to be informed about the technological trends and global changes(Horrigan, 2012). In this way, the director of the corporation will be able to keep pace with the challenges occurring to the corporation. Conclusion The Corporation Act of Australia provides sufficient duties and obligations to the directors of the Corporation. Hence, these are the mandatory obligations of the directors. But for the progress and improvement in their capabilities in future, the directors must be aware about the global .technologies and trends prevailing in the society. References Anderson, H., 2009. Piercing the veil on corporate groups in Australia: the case for reform. Melbourne University Law Review, 33, pp.333-67. Baxt, P.R., 2005. Duties and Responsibilities of Directors and Officers. 18th ed. Australian Institute of Company Directors. Cole, S., 2012. Mind the Expectation Gap the role of a company director. Sydney: Australian Institute of Company Directors. Corporate Law Economic Reform Program, 1997. Directors Duties and Corporate Governance. Australian Government Publishing Service. Deloitte, 2013. Duties of Directors. [Online] Deloitte Touche Horrigan, P.B., 2012. Directors Duties and Liabilities Where Are We Now and Where Are We Going in the UK, Broader Commonwealth, and Internationally? International Journal of Business and Social Science, III(2), pp.21-45. Kirby, M., 1998. The Company Director: Past, Present and Future. Marshall, S.D. Ramsay, I., 2012. Stakeholders and directors' duties: Law, theory and evidence. UNSW Law Journal, 35(1), pp.291-316. Purcell, J.A. Loftus, J.A., 2007. Regulatory Developments in Corporate Social Responsibility: Directors and Officers Duties. Corporate Law Teachers Association. Redmond, P., 2012. Directors' duties and corporate social responsiveness. UNSW Law Journal, 31(1), pp.317-40.